Review by Carol P. on 31 Mar 2025review stating Trailer part springs
I sent back these parts and they received them on March 19th,2025. Have called repeatedly asking where is my refund. If this is the way they new customer. I would not recommend this company.
Comments by Store Owner on Review by Carol P. on 31 Mar 2025
The Trailer Parts Outlet
04/01/25
Hi Carol, It seems there was a miscommunication in our receiving department. I have researched the order and it looks like they have refunded on 3/31. Please let us know if you need any further help.
P
Philip G.
Verified Reviewer
5.0 star rating
02/22/25
AMAZING SERVICE!
Review by Philip G. on 22 Feb 2025review stating AMAZING SERVICE!
Jason was absolutely amazing, he went above and beyond. He actually cared to help and inform me, that’s rare these days. I purchase a lot of parts for all different equipment and vehicles, so I deal with a vast array of parts departments and dealers. You can never find anyone that’s knowledgeable or helpful anymore. Basically if you don’t do the r...Read MoreRead more about Jason was absolutely amazing, he went
esearch yourself and have the part number no one wants to do their job. That WAS NOT the case with Jason, he went out of his way on multiple calls to help me. I was heading back from Alabama to FL with a gooseneck I had just purchased for a great price. It did need some things, downtime is money. The biggest expense, Jason beyond helped and took a lot off stress off me when I called in while driving. I can’t speak highly enough of the help he gave me yesterday. Jason has made me a customer for life!!! Thank you brother l! Read LessRead less about Jason was absolutely amazing, he went
Review by tmellicott@hotmail.com on 20 Feb 2025review stating Bad First Experience
I would love to review the part that was ordered, however nearly two weeks past the original delivery due date and I still have not received anything. I have spoken with three individuals all promising a return call with a status update and was never called back. Forth call offered to send a new part, four days later fifth call knew nothing about ...Read MoreRead more about I would love to review the part that
the forth call, again offered to send new part and email a new tracking number, crickets. Read LessRead less about I would love to review the part that
Review by Rick R. on 31 Jan 2025review stating Great place to get your trailer parts!
Would recommend them to all . Worked with Abraham and Trevor . Both were knowledgeable and helpful. Received my order in two days . Exactly what I wanted and ordered. Their prices beat everyone and quality was superior! Would definitely order from them again!!