Contact Us Now
Have Questions or concerns about your order? Call Us now at (833) 910 3416!
Have Questions or concerns about your order? Call Us now at (833) 910 3416!
Couldn't load pickup availability
Drum Assembly Specs:
This 12K-16K trailer axle drum is a great choice for heavy-duty axles, and it will fit axles from most of the major manufacturers, including Dexter, TK, and Texas Pride. We can provide you with the matching hub, the right mounting bolts, and everything else you need to get your trailer back on the road. If you have questions about this product, or you want to be sure that it will fit your trailer axle, then please don't hesitate to contact us. At The Trailer Parts Outlet, we're always happy to help. Order your new 12K-16K trailer axle drum online today!
Features:
Very prompt on shipping and exactly what we needed
I had made two purchases. The first was a custom axle which was very good. The second was this purchase of two 5x5 hubs. The hubs did not measure as stated.Instead of 5x5, they measured 5x4.75. A very lengthy discussion ensued with customer service. When asked for pictures, I sent pictures. Measurements and diagrams were also sent when requested. The service rep then started asking for what I had already sent indicated that I couldn't be helped unless I re-submitted all data again. I stated what I received was a manufacturing mistake and simply would not fit. The company couldn't send me the correct hubs. Very frustrated, I asked for a return label. I was informed that I would be billed for your mistake and pay to ship back the defective merchandise. No stars less than one.
Fit like a champ and took a load off my chest knowing that I have new stuff. Seems to be very high quality. Thank you guys for working with me on my order that I tried to mess up. Best.
Customer service was terrible and no packing material was used to protect the items. The boxes fell apart and I was told I could bend it back. I will NOT buy from you again.
I apologize for any inconvenience that this issue may have caused. Per the phone conversations that were made, you didn't want us to reship parts since it was a time sensitive matter. We will be more then happy to help resolve this matter.
Your Company has always treated me with the utmost respect, and the parts navigation and ordering is superb!
Thank you for the review!!
