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Have Questions or concerns about your order? Call Us now at (833) 910 3416!
Have Questions or concerns about your order? Call Us now at (833) 910 3416!
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Online price only
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To place a custom axle order, please call (936) 289-3191 and our trailer parts experts will be more than happy to assist you.
We are pleased with the quick turnaround from order to delivery. We had broken hubcaps in the delivery. When we contacted you for replacements you replaced them without questions in a timely manner.
Thank you for the review, we are happy to hear you were taken care of.
Please let us know if we can assist you with anything else.
Great quality products! Very informative/knowledgeable staff. Can’t beat the price! Great customer service! Hiccup with the cheaper shipping option, which TPO corrected! Definitely worth going with Fed!X. Absolutely looking forward to do more business in the future! Tim D. -Alabama
Why the bad review from Bill B and NO response from Juan with explanation? He replied to the other 2 reviews! I am planning to purchase 2- 7000# axles, but not if customer service is terrible!
Hi Paul,
I am unsure what this review is based on, but there is not a Juan that works here. We would be happy to help with your order, and provide the needed customer service should it arise.
I made my purchase on November 1, 2021 and still have not received my axles. Every time I inquiry I get a run around. I have a trailer setting in the middle of my shop that I can not do anything with because I have no axles. I asked for a refund and still have not heard anything. VERY UNSATISFIED to say the least.
The only reason for the 4 star review, is the fact that you buy a kit that comes with suspension, axles, tires w/rims and no lug nuts to mount them once the axles were installed. But the quality of everything seems to be good.
Wyatt,
Sorry to hear that the lug nuts did not show up with you order, I see that they sent you replacement parts. Thank you for leaving us a review, we love to hear back from our customers. If you need anything else in the future please don't hesitate to give us a call. 936-349-6507
Juan Hernandez
Sales Manager
936-349-5835
juan@tktrailerparts.com
We are pleased with the quick turnaround from order to delivery. We had broken hubcaps in the delivery. When we contacted you for replacements you replaced them without questions in a timely manner.
Thank you for the review, we are happy to hear you were taken care of.
Please let us know if we can assist you with anything else.
Great quality products! Very informative/knowledgeable staff. Can’t beat the price! Great customer service! Hiccup with the cheaper shipping option, which TPO corrected! Definitely worth going with Fed!X. Absolutely looking forward to do more business in the future! Tim D. -Alabama
Why the bad review from Bill B and NO response from Juan with explanation? He replied to the other 2 reviews! I am planning to purchase 2- 7000# axles, but not if customer service is terrible!
Hi Paul,
I am unsure what this review is based on, but there is not a Juan that works here. We would be happy to help with your order, and provide the needed customer service should it arise.
I made my purchase on November 1, 2021 and still have not received my axles. Every time I inquiry I get a run around. I have a trailer setting in the middle of my shop that I can not do anything with because I have no axles. I asked for a refund and still have not heard anything. VERY UNSATISFIED to say the least.
The only reason for the 4 star review, is the fact that you buy a kit that comes with suspension, axles, tires w/rims and no lug nuts to mount them once the axles were installed. But the quality of everything seems to be good.
Wyatt,
Sorry to hear that the lug nuts did not show up with you order, I see that they sent you replacement parts. Thank you for leaving us a review, we love to hear back from our customers. If you need anything else in the future please don't hesitate to give us a call. 936-349-6507
Juan Hernandez
Sales Manager
936-349-5835
juan@tktrailerparts.com
