Great quality products! Very informative/knowledgeable staff. Can’t beat the price! Great customer service! Hiccup with the cheaper shipping option, which TPO corrected! Definitely worth going with Fed!X. Absolutely looking forward to do more business in the future! Tim D. -Alabama
P
Paul
Verified Reviewer
1 month ago
Rated 1 out of 5 stars
BAD REVIEW
Why the bad review from Bill B and NO response from Juan with explanation? He replied to the other 2 reviews! I am planning to purchase 2- 7000# axles, but not if customer service is terrible!
The Trailer Parts Outlet
1 month ago
Hi Paul, I am unsure what this review is based on, but there is not a Juan that works here. We would be happy to help with your order, and provide the needed customer service should it arise.
BB
Bill B.
3 years ago
Rated 1 out of 5 stars
Trailer axles
I made my purchase on November 1, 2021 and still have not received my axles. Every time I inquiry I get a run around. I have a trailer setting in the middle of my shop that I can not do anything with because I have no axles. I asked for a refund and still have not heard anything. VERY UNSATISFIED to say the least.
WB
Wyatt B.
3 years ago
Rated 4 out of 5 stars
Great overall kit
The only reason for the 4 star review, is the fact that you buy a kit that comes with suspension, axles, tires w/rims and no lug nuts to mount them once the axles were installed. But the quality of everything seems to be good.
The Trailer Parts Outlet
3 years ago
Wyatt,
Sorry to hear that the lug nuts did not show up with you order, I see that they sent you replacement parts. Thank you for leaving us a review, we love to hear back from our customers. If you need anything else in the future please don't hesitate to give us a call. 936-349-6507
Thank you for giving us the great review! We are glad to hear you received your parts in a timely manner. The team here at The Trailer Parts Outlet loves hearing back from our customers. If you ever need anything else feel free to give us a call.
Juan Hernandez Sales Manager O-936-349-6507 C-936-349-5835
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